You can upload your image or logo online with our easy to use ordering process. The highest quality artwork is usually a vectored image file, either an .ai, .eps, or .pdf. Next to this, a .psd (Photoshop file). We also accept the following image types: jpg, jpeg, gif, bmp, ai, eps, ps, pdf, png, psd, svg, tiff, tif. The maximum size file you can upload per logo is 50mb.
Printing and embroidery limitations
There may be certain limitations depending on the customisation type you select. In particular, certain designs cannot be embroidered, such as those with colour gradients or very intricate designs. Our team will work with you once your order is placed to adjust your design so it can be produced as a good quality embroidery.
Colours
Embroidery thread colours are matched using Madeira’s pantone chart matching system to ensure that we find the closest matching thread colour for your design. Please remember, there is no such thing as an exact match, as thread is pre dyed and not dyed to order.
If you wish for a particular pantone colour to be used for your printed design, it is important that you specify these when placing your order. There is a section on the customisation tool which allows you to type any notes or special instructions.
Maximum dimensions for embroidery and print
The maximum width for print is 300mm. For embroidery the maximum width is 250mm. The height of your logo or image will automatically be scaled based on the width.
Positions on the garment we can embroider and print
We can print and embroider designs in a wide range of positions; the positions available depends on the garments you select. Typical positions include left or right chest, full width across the front chest, left or right sleeve, full width across the top of the back and so on. Each product shows the positions available. If an option is missing it is usually because a pocket or the brand logo is there.
