Wolf Workwear Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, place an order, or contact us.
By using our website or purchasing from us, you consent to the practices outlined below.
1. Who We Are
Wolf Workwear Limited Company Number: 16377029 Email: hello@wolfworkwear.co.uk
We are a UK based company selling workwear and custom embroidered garments through our e-commerce store.
2. What Information We Collect
We may collect and process the following data:
a. Personal Information
Full name
Delivery and billing address
Email address
Phone number
Payment information (processed securely via third-party providers – we do not store card details)
Order history
Login details (if you create an account)
b. Technical Data
IP address
Browser type and version
Device type
Pages visited
Cookies (see our Cookies Policy)
c. Marketing Preferences
Your consent to receive emails, promotions, or newsletters
3. How We Use Your Data
We process your data under the lawful bases of contract, legal obligation, and consent where applicable. Your data may be used to:
Fulfil and deliver your order
Respond to enquiries
Manage your account
Send order updates and receipts
Personalise your shopping experience
Notify you of offers or new products (if you’ve opted in)
Improve our website and services
4. Sharing Your Information
We only share your data with third parties when necessary to:
Fulfil orders (e.g., couriers, delivery partners)
Process payments (e.g., Stripe, PayPal, Klarna)
Provide marketing (only where consent is given, e.g., Mailchimp)
Comply with legal obligations (e.g., HMRC)
We never sell or rent your data to third parties.
5. How We Store and Protect Your Data
Data is stored on secure servers within the UK or EU.
We use SSL encryption, firewalls, and regular security audits.
Access is limited to authorised personnel only.
We retain your data only as long as necessary to fulfil orders, meet legal obligations, or until you request deletion (see below).
6. Your Rights Under UK GDPR
You have the right to:
Access a copy of the personal data we hold about you
Correct inaccurate or incomplete data
Delete your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent for marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) Website: https://ico.org.uk
To exercise any of these rights, contact us at: hello@wolfworkwear.co.uk
7. Account Management and Accuracy
If you create an account, you are responsible for keeping your password confidential. You can update or correct your personal data at any time through your account dashboard or by contacting us directly.
8. Marketing and Communication
We may send promotional emails only if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy policies or practices of those sites.
10. Changes to This Policy
We may update this policy to reflect legal or operational changes. You will be notified on our website if any significant updates are made.
11. Contacting Us
For questions about this policy or to exercise your rights:
Wolf Workwear Limited Unit 2, four ashes enterprise centre, Latherford Cl, Four Ashes, Wolverhampton WV10 7BY Email: hello@wolfworkwear.co.uk
